It support department
A job in the IT support department requires recognized experience in a similar department in order to manage the group’s entire multi-site equipments.
The skills needed for this job are:
- Ability to work independently,
- Rigor and accuracy,
- Adaptibility in an evolving group,
The main telecom missions:
- Configuration, monitoring and updating telephone directories,
- Configuration (PABX) auto-switching,
- Maintenance and scheduling of the patch bay,
- Configuration and monitoring of remote surveillance and access systems.
The main computing missions:
- In-house repatriation of outsourced IT management,
- Acquisition, maintenance and management of the group’s computer equipment,
- Configuration of individual and collective hardware and IT tools,
- Technical relations with IT providers,
- Technical assistance to department heads on business tools in their relations with providers / owners,
- Configuration of Active Directory, mailboxes and internal and external archiving servers (Dropbox),
- Management of security parameters and policies,
- Compliance with RGPD rules,
- Implementation of a detailed documentation of the group’s infrastructure architecture,
- Mixing and monitoring of the Ethernet network.
